Struggling to automate your marketing-related tasks & missing lead-generation opportunities? Let Mountainise help you streamline your processes and save time!
By following the tested TripleA efficient methodology, we have helped several clients thrive thereby boosting their business performance. One of such stories is given below!
The business faced challenges after transitioning to a franchised distribution model in the United States. It had experienced a decline in customer base and reduced customer satisfaction due to negative experiences at the franchised outlets. Additionally, despite increasing its budget by 235% year over year, the business did not successfully expand its customer base for the past four quarters. As a result, the business was seeking insights on how to target potential customers and develop effective strategies for customer acquisition.
We aimed to increase their customer base by finding innovative and intuitive ways to advertise and influence potential customers. We also aimed to improve customer satisfaction scores and increase customer lifetime value (CLV) by addressing the needs of unsatisfied customers. Our focus was building long-term relationships with their customers and ensuring they had a positive experience with their products and services.
To achieve this, we:
Conducted market research to identify potential customers and their needs and preferences.
Developed creative and effective marketing strategies that reached their target audience and increased brand awareness.
Addressed the needs of unsatisfied customers through effective customer service and support and implemented strategies to increase customer retention.
Measured customer satisfaction scores and CLV to track their progress and make data-driven decisions.
Continuously innovated and improved their products and services to exceed customer expectations and build long-term loyalty.
By prioritizing customer satisfaction and developing effective marketing strategies, we are confident that we can increase our customer base and improve customer lifetime value. We are committed to delivering exceptional products and services and building long-lasting customer relationships.
Our team has developed an AI-based solution that utilizes customized machine learning engines to scroll through social media channels and identify potential customers who have posted about owning a Harley Davidson or shown interest in our products. This allows us to filter through the vast amount of online content and reach out to those most likely to become customers.
In addition to finding potential customers, our solution also identifies negative reviews and customer feedback on social media. This allows us to forward those comments to our headquarters and provide prompt customer service and support to unhappy customers. By addressing their concerns and reconciling with them, we can improve their customer lifetime value (CLV) and overall satisfaction with our brand.
We are committed to using innovative technology and data-driven solutions to understand our customers better and meet their needs. By leveraging our AI-based solution to identify potential customers and address negative feedback, we aim to improve customer satisfaction, increase customer retention, and ultimately grow our business.